与多家百强企业长期合作
PARTNER
与多家百强企业长期合作
PARTNER
完美是我们不懈的追求。我们的最终目标是在产品的每一个细节上做到完美无缺,永不放弃
Perfection is our unremitting pursuit. Achievement of thorough Perfection on every detail for the product is our ultimate target that we never will give up

我们的服务-SERVICE
YiLv·Technology

客户服务范围
1、凡有我司生产的各系列过滤器产品,我司将多该客户该产品建立独立的档案,
便于以后对客户定期服务。
2、售后服务定期的跟踪回访。每年五次以上的定期电话回访,了解过滤器所达到的效果,
适时提出合理的保养方案,与用户的操作维护人员日常维护保养疑问交流和解答。
3、对批量购买过滤器的直接客户,每年按照客户需求进行技术指导与培训
售后维护条款
在验收过程中出现以下情况的,与客户协商后,我司将在最短的时间内免费为客户重做过滤器。
1、过滤器因包装不牢固或运输等原因导致过滤器变形、破顺;
2、过滤器因生产工艺的原因导致其在额定风量下效率及阻力达不到要求;
3、我方原因导致所做过滤器与合同不相符;
售后服务人员的要求:
1、所有负责售后服务人员必需穿公司的工衣,戴工牌按事先约定的时间准时上门为客户提供相应的售后服务。
2、注意服务态度,在服务过程中,与他人沟通是态度应当温 和,与客户讲话时不可强暴粗劣,更不可与客户发生口角、争执。
3、上门提供服务或给客户解决问题后,客户必须在售后服务单上填写意见及签名。
4、上门服务解决问题三天内,需安排人员对用户进行电话回访,以确认相关问题是否得到解决,用户对服务是否满意等。
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